Ghana Insurers Association Job Recruitment 2018 for Claims Officer


Ghana Insurers Association Job Recruitment 2018 for Claims Officer

  • Company: Ghana Insurers Association
  • Location: Accra, Greater Accra Region, Ghana
  • State: Accra
  • Job type: Full-Time
  • Job Category: Administrative/Secretarial Jobs in Ghana
Position: Claims Officer
Reports to: Claims/Complaints Manager
Job Location: Head Office, Accra
Job Objective
Assist the Claims/Complaints Manager to provide technical and secretarial support to the GIA Complaints Management and Advice Bureau of both Life and Non-Life Insurance Councils.
Main Duties and Responsibilities
  • Assist in the development and maintenance of systems for the management of complaints
  • Assist in the development and management of procedures and policies for complaints
  • Develop and deliver education and training in relation to complaints management and customer care support education initiatives
  • Facilitate and maintain an effective corporate approach to the management of complaints
  • Co-ordinate the facilitation of complaint resolution meetings

Required Skills or Experience

  • A first degree preferably in a business related discipline
  • ASCII, WAIl, Advance Diploma, Diploma from GIC or any relevant technical qualification in Insurance course(s}
  • Five (5) years of working experience in the insurance industry preferably in claims processing.

Personality Competencies

  •  Excellent communication skills (verbal and written)
  •  Analytical and problem-solving skills
  •  Should be creative and have the ability to exercise sound judgment
  •  High level of integrity and professionalism
  •  Should be results-oriented with a can-do attitude

How to Apply

  • Interested persons should send a covering letter and a current resume to:

The GIA President Ghana Insurers Association P. O. Box GPO 13930 Accra. E-mail: Click HereClosing date: January 119, 2018

  • Only shortlisted applicants will be contacted.


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